Earl D. Smith,

Executive Director

Larry W. Kincaid,

Regional Program Director

"Children are our future... and our future looks promising!"

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COPYRIGHT © 2008 by MountainHeart Child Care Services

Petersburg Office

FAX: 257-9380

257-9375

1-877-211-5437

Grafton Office

FAX: 265-2877

265-0142

1-877-811-5437

Elkins Office

FAX: 637-2845

637-2840

1-877-862-3103

Martinsburg Office

FAX: 262-8919

262-1584

1-888-915-7653

Weston Office

FAX: 269-2199

269-6244

1-866-232-9227

10 THINGS YOU SHOULD EXPECT FROM YOUR CHILD CARE PROVIDER

Whether your child is cared for by a baby-sitter in your home, a family day-care provider in their home or a number of people in a child-care center, you should be able to expect certain things.

 

OPEN COMMUNICATION:  Providers should give you frequent and full updates on your child’s progress and problems.  They should welcome your questions and ask you questions about how they can help your child.  If they let you know what is happening with your child during the day, you can develop ways to deal with problems and to build on activities and accomplishments of the day.

 

OPEN ACCESS TO THEIR HOME OR CENTER: 

Parents must be welcome to drop in any time, even with out calling. 

Providers should also allow parents to make a reasonable number of

 phone calls to check on theirs children’s well-being, in case of illness

 or if there’s a special problem such as separation anxiety.  You and

the provider should work out the best times for such phone calls

 and determine how many phone calls are reasonable.

 

SAFETY FOR YOUR CHILD:  Providers should take all

 possible precautions to keep children safe.  This includes plugging

 light sockets, putting away knives and other sharp objects, closing off stairways and using only safe and well-maintained equipment, among other basic safety measures.  It also includes always using child-safety seats and seat belts when transporting children in cars.

 

HONESTY AND CONFIDENCE: Providers shouldn’t make commitments that they can’t or don’t intend to keep.  They shouldn’t cover up problems or accidents that occur.  They shouldn’t expect parents to help them avoid income taxes by slipping them money on the side.  They also shouldn’t gossip about your child or your family to friends or co-workers.

 

ACCEPTANCE OF PARENTS WISHES: Providers

should abide by parents’ wishes on matters such as discipline,

TV watching, food, adult smoking and toilet training.  If parents

don’t want anyone smoking around their child, the provider

needs to see that no one smokes in the house when the child is

present.  If providers feel that they can not abide by parents’

wishes, they need to tell parents before agreeing to care for the

child and parents should look for other care.

 

ADVANCE NOTICE OF ANY CHANGES:  Since it is

often very difficult to find adequate care, providers should tell

parents well in advance if they are going to change their hours

or prices or if they are going to stop or limit the time of caring

for a child.  Parents need at least a month or, better yet, six weeks’

notice if a provider is no longer going to care for a child.  Except in the case of an emergency, parents should be given at least two weeks notice even if the provider will not be available for just one day.

 

NO INTERFERENCE IN THE CHILD’S FAMILY OR FAMILY PROBLEMS: Providers shouldn’t talk to children about their families’ problems, lifestyle or values.  Likewise, the provider should be careful not to take sides in any family disputes such as custody battles.  Providers should not try to impose their religious or other beliefs on the children they care for.  This includes not taking children to religious services unless asked to by the parents.

 

NO ADVICE OFFERED UNLESS ASKED FOR AND NO JUDGING OF PARENTING PRACTICES:  Provider shouldn’t criticize or advise parents on child rearing unless their advice is asked for by the parents.  They shouldn’t set themselves up as experts on parenting.  If parents ask for advice, providers should offer it in a non-critical way.  Of course, if providers see something that is seriously wrong with how parents are raising their children, such as if they fear child abuse or see a child apparently suffering from malnutrition, they should discuss the problem with the parents and, if needed, contact legal authorities.

 

ASSURANCE THAT EVERYONE WHO IS IN CONTACT WITH THE CHILD IS TRUSTORTHY AND PROPERLY TRAINED AND SUPERVISED: Providers must be responsible for everyone who enters, visits and works at their home or center.  This includes screening custodial help, not admitting strangers to the home, seeing that all transportation workers are properly trained  and that all visitors, including friends or relatives of the provider, are trustworthy and supervised and will not harm the child.

 

NO SURPRISES: This means that your family day-care provider won’t suddenly tell you that since she has taken a part-time job her teenage daughter will watch your child three days per week or that your child’s favorite teacher at the center just disappears without warning or comment.  Surprises are probably what parents fear the most from their child-care provider.

PARENT RESOURCES:

Child Care Parent Provider Information Network

http://www.childcare-ppin.com/

 

Zero to Three: Finding Quality Child Care

http://zttcfn.convio.net/site/PageServer?pagename=ter_key_childcare_selectcc&AddInterest=1152

 

Child Care Aware - America's most trusted child care resource

www.childcareaware.org/en/

 

13 Indicators of Quality Child Care: Research Update

http://aspe.hhs.gov/hsp/ccquality-ind02/

 

Quality Care for Children  www.qualitycareforchildren.org/

 

The National Child Care Information Center (NCCIC), a service of the Child Care Bureau, is a national clearinghouse and technical assistance center that links parents, providers, policy-makers, researchers, and the public to early care and education information.

http://www.nccic.org/index.html

MountainHeart can help you pay for quality Child Care!!!  To learn more, or to enroll in subsidized child care, please contact the nearest MountainHeart office.

If the nearest MountainHeart office is in another county, We will gladly meet you at your local DHHR office.  Please call to schedule an appointment!

Do you or someone you know NEED child care?  Click HERE to send us an email.  Send us the parents name, phone number and address.  Please include the number of children needing child care.